Ola

No evidence could be found of leading practices in this area.

No evidence could be found of leading practices in this area.

No evidence could be found of leading practices in this area.

Ola partnered with Microsoft Research to create the Ola Mobility Institute, which shares data sets measuring street-level air quality in New Delhi, India.

While Ola has an initiative supporting people with disabilities to use its service, little other evidence was found of company activities to make digital technologies widely available, affordable and accessible. The company could more clearly demonstrate how it contributes to universal and affordable access to digital technologies, and supports digital inclusivity for women, girls and people with disabilities. It could also demonstrate how it generates direct and indirect economic value in its markets.

No evidence could be found of Ola’s activities to support the development of digital skills and school connectivity. The company could offer basic, intermediate and technical digital skills training as well as school connectivity.

Little evidence was found that Ola discloses information on its activities to make digital technologies safe and secure. The company could demonstrate more clearly how it assigns senior-level oversight and accountability for cybersecurity and how it monitors, remedies and reports security incidents. It could provide more details about user information it shares with different types of third parties and the rights of users to obtain their personal information. Ola should also make a high-level commitment to child online safety and support initiatives that address the issue.

Apart from sharing data sets through its Ola Mobility Institute, little evidence could be found of the company’s activities relating to open, inclusive and ethical innovation. It has an opportunity to report on initiatives in this area.