Migros

No leading practices were identified in the governance and strategy area.

Food loss and waste
The company’s food loss and waste (FLW) reduction targets are aligned with SDG 12.3 goal (50% reduction by 2030).

No leading practices were identified in the nutrition area.

No leading practices were identified in the social inclusion area.

Act ethically
The company has a public commitment to protecting personal data and prohibiting bribery and corruption.

Provide and promote decent work
The company has a publicly available policy statement in which it commits to respecting the health and safety of workers. It also discloses the proportion of its total direct operations workforce for each employee category by gender and age group.

Respect human rights
The company states that it has internal reporting office (M-Concern), accessible to all employees to raise complaints or concerns related to the company. Also, it is accessible to all external stakeholders who may be adversely impacted by the company.

Governance and accountability for sustainable development
The company has an opportunity to strengthen its sustainability governance and accountability by designating an individual or body to implement its sustainability strategy and by assigning decision-making and oversight to its highest governance body. It could link senior executives’ compensation to targets and objectives that cover nature, including biodiversity, and social issues. Additionally, it could disclose whether the highest governance body has expertise in its most material sustainability topics.

Lobbying and advocacy
The company has an opportunity to disclose a list of trade associations of which it is a member. Furthermore, it could provide a clear and detailed framework for assessing the alignment of these trade associations with its sustainability targets and report any (potential) misalignments between the lobbying activities of its trade associations and its sustainability targets.

Stakeholder engagement
The company has an opportunity to disclose how it engages with stakeholders, the issues raised during such activities, and the outcomes of its stakeholder engagement.

Sustainable development strategy
The company has an opportunity to disclose its process for identifying and prioritising its most relevant sustainability topics and impacts. While the company discloses some sustainability objectives/targets including social inclusion, it has an opportunity to establish group-wide targets for the most material parts of its value chain. Additionally, while it reports against some targets including climate and social inclusion, it has an opportunity to report consistently against all its targets.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company has an opportunity to reduce its scope 1 and 2 greenhouse gas emissions. While it discloses a climate target of achieving net zero by 2050, it could further set targets to reduce its scope 1 and 2 emissions that align with a 1.5-degree trajectory, and to report progress against them.

Additionally, the company has an opportunity to reduce its scope 3 greenhouse gas emissions and disclose a time-bound target for this reduction. It is also important for the company to report progress against its scope 3 targets and align them with a 1.5-degree trajectory.

Animal welfare
The company has an opportunity to set animal welfare targets applicable to all species, geographies, and products.

Food loss and waste
While the company discloses its food loss and waste (FLW) reduction targets, it has an opportunity to measure progress against them.

Availability of nutritious foods
The company has an opportunity to demonstrate how it is improving the nutritional quality of its products and to set targets to increase the share of more nutritious products in its portfolio.

Clear and transparent labelling
The company has an opportunity to disclose how it provides nutritional information on its products and how it supports consumers with making healthy food choices through its labelling schemes.

Food safety
The company has an opportunity to disclose its commitment to food safety and demonstrate that its operations and supply chain adhere to food safety standards.

Child labour
The company has an opportunity to disclose a commitment to prohibit child labour in its supply chain and to require an age-verification system in its value chain. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent child labour impacts.

Forced labour
The company has an opportunity to disclose forced labour requirements for its operations and supply chain such as a prohibition to pay recruitment fees, to retain workers’ personal documents, or to restrict workers’ freedom of movement. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent forced labour impacts.

Living wage
The company has an opportunity to set a target for paying a living wage across its direct suppliers and describe how it determines a living wage for the regions where it sources. Also, it could disclose the percentage of workers across its own operations or suppliers that are paid a living wage.

Act ethically
The company could provide insights into its process of identifying bribery and corruption risks and impacts in specific areas or activities, covering its own operations. Additionally, it could include anti-bribery and anti-corruption clauses in its contracts with business relationships. While the company offers a mechanism for stakeholders to raise concerns about bribery and corruption, it could further specify if complainant could do so without fear of retaliation.

Moreover, introducing a policy outlining the company’s approach to lobbying and political engagement would enhance transparency. The company could also consider releasing a public policy statement that explicitly confirms its non-participation in political contributions and disclose lobbying expenditures. Lastly, revealing that the company requires third-party lobbyists to adhere to its established lobbying and political engagement policy would reinforce accountability.

Provide and promote decent work
The company has an opportunity to disclose a policy statement that outlines its expectation for suppliers to uphold the health and safety of their workers. It could also describe how it monitors the health and safety performance of its suppliers.

Additionally, the company could disclose a time-bound goal related to achieving a living wage for all workers or confirming the accomplishment of this objective. It also has an opportunity to reveal its methodology for determining a living wage in the regions it operates and strategies to support its suppliers to pay a living wage.

While the company acknowledges gender equality and women’s empowerment, it could formalise these commitments in a public policy document and establish related time-bound targets. Although the company currently states that 26% of its board of directors are women, it could explore ways to increase this percentage further. Lastly, the company has the opportunity to disclose the gender-based ratio of basic salary and remuneration in its total direct operations workforce.

Respect human rights
The company could demonstrate its commitment to human rights by disclosing a policy statement. While the company has a policy statement outlining specific workers’ rights, there is an opportunity to reference all of the ILO fundamental rights at work. Additionally, the company could enhance its supplier relationships by revealing a policy statement that requires them to uphold the ILO-declared fundamental rights at work.

To provide clarity, the company could describe the process it follows to identify human rights risks and impacts within its operations, as well as across its supply chain. Furthermore, outlining the methodology for assessing and identifying significant human rights concerns could add transparency. The company could disclose the outcomes of its human rights risk assessment and establish a global system to address, prevent, or mitigate these identified significant human rights issues.