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Bolt, founded in 2013 and headquartered in Tallinn, Estonia, is a private mobility company offering ride-hailing, micromobility rentals, food and grocery delivery and car-sharing services. Operating in over 500 cities across more than 45 countries, Bolt serves over 150 million customers and has 3 million driver and courier partners. The company has a significant presence in megacities such as Bangkok, Cairo, Lagos, London and Paris.
Summary
Bolt performs poorly in the 2024 Urban Benchmark, with clear potential to improve its reporting on a substantial number of sustainability topics. The company discloses that it has a business continuity management system with ISO 22301 certification to ensure data security. Moreover, it documents and implements business continuity and disaster recovery plans, including carrying out regular tests and exercises to mitigate natural disaster and other risks. However, its lack of disclosure on most key sustainability topics makes it difficult to fully assess its impact on people and the planet.
To foster transparency and positive change, Bolt should identify its most significant sustainability risks and opportunities through a materiality assessment and publish a sustainability strategy that integrates these priorities into its overall business strategy. It should also assign clear accountability for strategy oversight to the highest governing body, such as its board of directors. The company should also disclose its policy commitments to respect human rights. Furthermore, the company should establish measurable, time-bound and, where possible, science-based targets to reduce negative impacts, while regularly reporting progress against its sustainability goals.
Ranking position
#205
/300
Total score
2.2
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
4.2
/100
Rank (0-300)
#153
Measurement area
Inclusive Cities
Score
# 1
0.0
/100
Rank (0-300)
#225
Measurement area
Healthy Cities
Score
# 1
0.0
/100
Rank (0-300)
#174
Measurement area
Climate Proof & Resilient Cities
Score
# 1
4.2
/100
Rank (0-300)
#144
Measurement area
Core Social Indicators
Score
# 1
2.8
/100
Rank (0-300)
#174
Industries
Industries
Transport
#24
More about the company
Headquarters
Estonia
Ownership structure
Private
Revenue
-
Number of employees
-
Website
https://bolt.eu
63716
