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The Mass Rapid Transit Authority of Thailand (MRTA), established in 1992 and headquartered in Bangkok, Thailand, is a state enterprise under the Ministry of Transport. MRTA owns and operates the rapid transit systems in Bangkok, comprising four lines with 107 stations covering a total of 135.9 kilometers.
Summary
MRTA performs poorly in the 2024 Urban Benchmark, with clear potential to improve its reporting on a substantial number of sustainability topics. While the company states its commitment to treating stakeholders equally and impartially, it should also establish a formal policy to eliminate all discrimination against current and potential users of its services. The company provides various complaint channels, but no evidence was found of a corrective action process for discrimination complaints. The company also lacks transparency on reported and resolved incidents. MRTA’s overall lack of disclosure on key sustainability topics makes it difficult to fully assess its impact on people and the planet.
To foster transparency and positive change, MRTA should identify its most significant sustainability risks and opportunities through a materiality assessment and publish a sustainability strategy that integrates these priorities into its overall business strategy. It should assign clear accountability for strategy oversight to the highest governing body, such as its board of directors. The company should also disclose its policy commitments to respect human rights. Furthermore, MRTA should establish measurable, time-bound, and, where possible, science-based targets to reduce negative impacts while regularly reporting progress against its sustainability goals.
Ranking position
#221
/300
Total score
1.2
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
0.0
/100
Rank (0-300)
#181
Measurement area
Inclusive Cities
Score
# 1
3.3
/100
Rank (0-300)
#208
Measurement area
Healthy Cities
Score
# 1
0.0
/100
Rank (0-300)
#174
Measurement area
Climate Proof & Resilient Cities
Score
# 1
0.0
/100
Rank (0-300)
#170
Measurement area
Core Social Indicators
Score
# 1
2.8
/100
Rank (0-300)
#174
Industries
Industries
Transport
#31
More about the company
Headquarters
Thailand
Ownership structure
Government
Revenue
-
Number of employees
-
Website
https://www.mrta.co.th/en/
63716
