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Client engagement

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Total score ACT Core social indicators Just transition

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Module 7 of the ACT Transport methodology assess the companies’ client engagement. It assesses the company’s efforts to promote low-carbon transport offers to their customers. Companies dealing with public service delegation are assessed on how closely they work with public authorities and fleet operators to reduce their greenhouse gas emissions.

Ranking overview

Ranking table

 Client engagement out of 100
1 J.B. Hunt Transport Services
Total score 81.3 /100
2 MSC Mediterranean Shipping Company
Total score 75.0 /100
- Transdev
Total score 75.0 /100
4 Renfe Operadora
Total score 67.5 /100
5 Cathay Pacific
Total score 61.3 /100
- Deutsche Bahn
Total score 61.3 /100
7 ANA Holdings (All Nippon Airways)
Total score 57.5 /100
- American Airlines Group
Total score 57.5 /100
- C.H. Robinson Worldwide
Total score 57.5 /100
- DSV
Total score 57.5 /100
- FedEx
Total score 57.5 /100
- MTR
Total score 57.5 /100
- SNCF Group
Total score 57.5 /100
14 Southwest Airlines
Total score 53.8 /100
15 A.P. Moller - Maersk
Total score 50.0 /100
- Bolloré
Total score 50.0 /100
- National Express Group
Total score 50.0 /100
18 United Airlines Holdings
Total score 46.3 /100
19 Schneider National
Total score 42.5 /100
- XPO Logistics
Total score 42.5 /100
21 ComfortDelGro Corporation
Total score 40.0 /100
- Deutsche Post DHL Group
Total score 40.0 /100
- Lufthansa Group
Total score 40.0 /100
- US Postal Service
Total score 40.0 /100
- United Parcel Service (UPS)
Total score 40.0 /100
26 China Southern Airlines
Total score 38.8 /100
- Qatar Airways Group
Total score 38.8 /100
28 Central Japan Railway
Total score 36.3 /100
- International Airlines Group
Total score 36.3 /100
30 Royal Mail plc
Total score 35.0 /100
- Singapore Airlines
Total score 35.0 /100
- Wallenius Wilhelmsen
Total score 35.0 /100
- Yamato Holdings
Total score 35.0 /100
34 Expeditors
Total score 32.5 /100
- LATAM Airlines Group
Total score 32.5 /100
36 Air China
Total score 28.8 /100
- CMA CGM
Total score 28.8 /100
- Go-Ahead Group
Total score 28.8 /100
- Japan Airlines
Total score 28.8 /100
- Ryder System
Total score 28.8 /100
41 NS Groep
Total score 22.5 /100
42 China Airlines
Total score 21.3 /100
- Delta Air Lines
Total score 21.3 /100
44 China COSCO Shipping
Total score 18.8 /100
- Tokyu Corporation
Total score 18.8 /100
46 Aeroflot
Total score 17.5 /100
- Air France-KLM
Total score 17.5 /100
- Evergreen Marine Corporation
Total score 17.5 /100
- HMM
Total score 17.5 /100
- Hapag Lloyd
Total score 17.5 /100
- JD Logistics
Total score 17.5 /100
- Ryanair Holdings
Total score 17.5 /100
- S.F. Holding
Total score 17.5 /100
- Yellow Corporation
Total score 17.5 /100
- ZIM Integrated Shipping Services
Total score 17.5 /100
56 La Poste Groupe
Total score 15.0 /100
57 Kuehne + Nagel International
Total score 11.3 /100
- NYK Line (Nippon Yusen Kabushiki Kaisha)
Total score 11.3 /100
- Nippon Express
Total score 11.3 /100
- Wan Hai Lines
Total score 11.3 /100
61 Euronav
Total score 3.8 /100
62 Alaska Air Group
Total score 0.0 /100
- CJ Logistics Corporation
Total score 0.0 /100
- China Eastern Airlines
Total score 0.0 /100
- China Post Group
Total score 0.0 /100
- China State Railway Group Company
Total score 0.0 /100
- Emirates
Total score 0.0 /100
- Ethiopian Airlines
Total score 0.0 /100
- Ferrovie dello Stato Italiane (FS Italiane)
Total score 0.0 /100
- FirstGroup
Total score 0.0 /100
- Great Eastern Shipping
Total score 0.0 /100
- Grindrod
Total score 0.0 /100
- Hankyu Hanshin Holdings
Total score 0.0 /100
- IndiGo
Total score 0.0 /100
- Indian Railways
Total score 0.0 /100
- J&T Express
Total score 0.0 /100
- Korean Air Lines
Total score 0.0 /100
- MISC Group
Total score 0.0 /100
- National Railroad Passenger Corporation (Amtrak)
Total score 0.0 /100
- OBB-Holding
Total score 0.0 /100
- Ocean Network Express
Total score 0.0 /100
- Old Dominion Freight Line
Total score 0.0 /100
- Rossiyskiye Zheleznye Dorogi (JSC Russian Railways)
Total score 0.0 /100
- SG Holdings
Total score 0.0 /100
- Sinotrans
Total score 0.0 /100
- Teekay
Total score 0.0 /100
- Turk Hava Yollari (Turkish Airlines)
Total score 0.0 /100
- U-Ming Marine Transportation Corporation
Total score 0.0 /100
- Yang Ming Marine Transport Corp
Total score 0.0 /100
- ZTO Express
Total score 0.0 /100